frequently asked question about orders of leather goods
This FAQ covers everything from minimum order quantities and lead times to customization options and quality control measures for leather goods. It provides clear, detailed answers on pricing, payment methods, shipping, and after-sales support, ensuring that both small brands and bulk buyers can navigate the ordering process smoothly and confidently.
How do I place an order for custom leather products?
To place an order, simply contact our sales team with your product specifications. You can also submit your order through our website or via email.
Do you offer wholesale pricing for bulk orders?
Yes, we offer competitive wholesale pricing for bulk orders. The more units you order, the more cost-effective the pricing becomes.
How do I track the status of my order?
You can track your order status by logging into your account on our website or by contacting our customer service team for real-time updates.
What payment methods do you accept?
We accept a variety of payment methods, including bank transfers, credit cards, and PayPal. We also offer flexible payment terms for bulk orders.
What happens if I need to change my order after it’s placed?
If you need to make changes to your order, please contact us as soon as possible. We will make every effort to accommodate your changes before production begins.
Can I add more items to my existing order?
Yes, you can add more items to your order before production starts. If the order is already in production, we will discuss how best to accommodate your request.
How do I cancel my order?
If you need to cancel your order, please contact us immediately. Cancellations are allowed before production begins, but fees may apply after production has started.
What is the minimum order quantity for custom leather products?
We do not have a minimum order requirement, making us an ideal choice for small businesses and large enterprises alike.
How do I get a quote for my custom leather order?
You can get a quote by submitting your order details (product type, quantity, customization options) through our website or by contacting our sales team directly.
What happens if my order is damaged during shipping?
If your order is damaged during shipping, please contact us within 7 days of receipt. We will work with the shipping carrier and provide a solution, which may include a replacement or refund.
What Can I Do For You?
Here, developing your OEM/ODM private label leather goods collection is no longer a challenge,it’s an excellent opportunity to bring your creative vision to life.
Make A Sample First？
If you have your own tech packs, logo design artwork, or just an idea,please provide details about your project requirements, including preferred fabric, color, and customization options,we’re excited to assist you in bringing your leather goods designs to life through our sample production process.